Case Studies - Evora

Introduction to Evora Global

Evora Global provides sustainability consultancy and ESG software to the real estate sector. Evora Global advises on the strategies to deliver optimal ESG performance and energy efficient buildings. An offshore strategy at Evora Global, shaped by Potentiam, has created a strong foundation and has served as the catalyst for accelerating growth in recent years. 

Challenge

Constraints on growth: Evora Global found
 that as the business had grown so quickly,
 the essential infrastructure of the company struggled to keep pace.

• Senior managers had begun to find themselves drawn down into the more day
 to day operational running of the company.

• Consultants were consuming too much of their capacity on operational, non-client-facing activities, especially around data.

• The funds and capacity to deliver the ever-expanding software development roadmap were very limited.

• Competition for talent in the UK ESG sector was fierce, leading to significant shortages
 of available talent.

The Founder and the Evora Global management team had heard about the offshore success story behind the founders of Potentiam, who had built an energy consulting business with Romanian and Indian based teams, and sold out to Accenture. They were keen to explore the benefits their model could bring to Evora Global

The business became like a leaning tower of Pisa. Instead of going straight up, it began to lean and the more we grew, the more we leaned,”


 Chris Bennett, Founder

Solution

As the very first step of the offshoring process, Potentiam conducted a detailed and robust consulting process, which explored the entirety of Evora Global’s current business alongside the specific ‘pain points’ relating to data management, project coordination, and software development.

Potentiam then mapped out and presented
 to Evora Global a strategy of building capabilities in Potentiam’s locations, in Iași, Romania and Bangalore, India. A programme was designed
 to solve the challenge of scaling their teams,
 as well as reducing the inevitable risks to Evora Global of expansion.

Following consultation with Evora Global, Potentiam identified its operation in Iași, Romania as the ideal fit for Evora Global to support on the data and operational side of the business and Bangalore, India to support in the software development side.

 Potentiam’s location in Iași, Romania was full of very strong system-thinking capability. There were a great deal of other synergies too – the time zone,
 the efficiency-focused Germanic working culture that is prevalent in Romania,
 as well as positive and robust framework and structure which collectively all proved very alluring.”

Robin Morris-Weston, COO

Result

The inefficient resource drain on Evora Global’s consultants dissipated quickly. By using the technology capability Potentiam had built in Iași, Evora Global began to take not just days but weeks off the amount of effort to get data to its clients and by hiring the Romanian team, saving 12 full-time employees' work in a few of its essential programmes.

Building the offshore team directly impacted the bottom line as it has allowed Evora Global to manage data more efficiently, at a lower unit cost for acquiring and analysing data. In addition, the new Romanian team has meant that their higher-value consultants have been able to focus once more on higher-value work

The top benefits Potentiam has brought
 to Evora Global are:

• Providing strategic growth advisory to
 the entire business

• Making the whole offshoring process
 seamless and easy

• Fulfilling the role as HR partner to hire and bring on board new offshore staff talent

• Enabling Evora Global to deliver to its clients consistently at a very high standard while maintaining continued expansion

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